All about our products and us
Things you’ll want to know:
·Our products are all captured, printed and framed in Australia, meaning all prices listed are in $AUD
·Our frames are handmade in Melbourne using all Australian Timber. They are made to order therefore we keep no stock on hand
·We offer free shipping on all of our products within Australia because no one likes paying for shipping.
·Our free delivery is roughly two weeks from the time you order, in this Industry that’s super fast and while everything usually goes smoothly, in times of high demand, (think sales) it could be slightly longer. However we will keep you informed. Note: This has never happened and we strive to get your print to you in the two week period
If for whatever reason during your delivery your frame or anything associated with the product gets damaged, that’s all on us and we will replace it for you straight away at no cost to you so rest assured! Again, we keep no stock so it will be another two weeks.
·At this time we only ship in Australia and orders from overseas will not be accepted.
·Our prints come with museum grade plexi glass to make them more durable and the prints less likely to be damaged by UV light. For these two reasons we do not offer glass.
·Due to a wish to maintain a high quality all our orders are custom made meaning you receive a unique artwork to hang. Because of this there are no returns or exchanges with our products so please select the image you love the most (we know this can be hard) as we cannot swap it back. Feel free to shoot us across a message if you would like any feedback on what would suit your home.
·We want our art to be completely yours, therefore there are no signatures or logos on the print. This also gives you the option to hang the print in a variety of ways, with our details on the rear of the frame so you never forget us!
·We capture locations and moments from a perspective that few others can. We achieve this using DJI drones and their associated cameras. While the photos are framed and printed using high quality materials, it is important to remember that these cameras do not have the same image quality of a DSLR and when printed at a large scale their image clarity can slightly suffer. If we had the opportunity to photograph from a helicopter every week, believe me, we would! For detailed images please see our framing section
·If you have any questions please email us at firstname.lastname@example.org and we will get back to you within a day!